Contact SaasLancer — Get in Touch | Support, Partnerships & Feedback

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Get in touch with the SaasLancer team

Q: How quickly do you respond?

We reply to all messages within 24 hours on business days (Monday–Friday).

Q: I found a bug — what should I do?

Select Bug report as the subject, tell us which tool, what happened and your browser. We fix it fast.

Q: Can I request a new tool?

Yes — we build based on what our community needs. Select Feature request in the form. The most-requested tools go straight onto our roadmap.

Q: Do you have a partnership or affiliate program?

Yes — we run an affiliate program that pays 30% recurring commission. Select Partnership / collaboration and we send you all the details.

Q: I'm a journalist — can I write about SaasLancer?

Yes. Select Press & media and include your publication. We send a media kit, stats and quotes within 24 hours.

Q: Do you offer student or NGO discounts?

Yes — 50% off paid plans for verified students and registered non-profits. Mention it in your message with proof.

Questions, ideas or partnership proposals — we read every message and reply personally. Pick the channel that works for you.

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Use the form below for general questions, feedback or tool suggestions.

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— FAQ

Common questions

Answers to what we get asked most. Can’t find yours? Just send us a message above and we’ll reply within a day.

Our support team is online
Average reply time: under 6 hours

24h

Max reply time

98%

Happy users

10K+

Professionals served

40+

Countries supported

How quickly do you respond?

We reply to all messages within 24 hours on business days (Monday–Friday). Most replies go out within 6 hours during working hours.

I found a bug — what should I do?

Select “Bug report” as the subject, tell us which tool, what happened, and your browser. We fix most bugs within 48 hours and credit reporters in our changelog.

Can I request a new tool?

Absolutely — we build based on what our community needs. Select “Feature request” in the form. The most-requested tools go straight onto our public roadmap.

Do you have a partnership or affiliate program?

Yes — we run an affiliate program that pays 30% recurring commission. Select “Partnership / collaboration” and we’ll send you all the details.

I’m a journalist — can I write about SaasLancer?

We’d love that. Select “Press & media” and include your publication. We’ll send a media kit, stats and quotes within 24 hours.

Do you offer student or NGO discounts?

Yes — 50% off paid plans for verified students and registered non-profits. Mention it in your message with proof (student ID or org registration).

Used in 40+ countries

SaasLancer is a global platform

Trusted by independent professionals on every continent.

🇵🇰 Pakistan
🇺🇸 United States
🇬🇧 United Kingdom
🇮🇳 India
🇨🇦 Canada
🇦🇺 Australia
🇩🇪 Germany
🇧🇩 Bangladesh
🌍 + 32 more

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